Our Values

The Caravan Industry Association Western Australia Value Statement

Members First

Our members are at the heart of everything we do, they are prioritised at all times. We are efficient, helpful and knowledgeable with a proactive, professional approach and a “can do” attitude. We advocate, promote and identify opportunities to drive sustainable financial growth, enhance and add value to our members experience.

Effective Leadership

We are accountable and will take ownership of what needs to be done. We aspire to influence decisions, providing guidance and clear expectations. We are brave, we will challenge status-quo when necessary. We are excellent communicators who lead by example and set benchmarks in our industry. We are driven to achieve success and deliver exceptional results.

Service Excellence

We go the extra mile and take pride in consistently providing excellent customer service to our members and all stakeholders.  Our goal is to meet and exceed expectations.

Quality Relationships

We value strong working relationships, investing in strategic partnerships and quality relationships. We collaborate for collective strength and leverage this to benefit our members.


We are transparent and work in an open & honest manner. Our approach is authentic and down to earth, we can be trusted to do the right thing and care about what we do. We are loyal and our work ethic is strong. We are accessible to all; we embrace diversity and inclusivity.

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